Terms & Conditions
General Terms & Conditions
Please read these Terms of Use and D2C Products and Services Pvt Ltd ( Bharatd2c.com ) privacy policy before using this website or purchasing any products or services from us.
These Terms of Use are an Agreement (the “Agreement”) between D2C Products and Services Pvt Ltd ( Bharatd2c.com ) a Company incorporated under the Laws of India, having its Corporate Office at #3E, A1, Sector 10, Noida, Gautam Budh Nagar, Uttar Pradesh - 201301, (the "Company," "we" or "us"), and you ("you" or "User"). This Agreement sets forth the legal terms and conditions governing your use of the bharatd2c.com website (collectively referred to herein as the "Site") and your purchase and/or use of any D2C Products and Services Pvt Ltd ( Bharatd2c.com ) Products and Services (collectively referred to herein as “Offerings”).
Your use of the website ( Bharatd2c.com ) and all information, text, software, images, sounds, or other materials contained therein, or your use or purchase of any of the Offerings, confirms your unconditional Agreement to be bound by this agreement and is subject to your continued compliance with the terms and conditions of this agreement. If you do not agree to be bound by this agreement, do not access or otherwise use the website ( Bharatd2c.com ) or participate in any of the Offerings. If you are dissatisfied with the website ( Bharatd2c.com ) or other Offerings, your sole and exclusive remedy is to stop using the ( Bharatd2c.com ) website or Offerings.
This Agreement and the bharatd2c.com Privacy Policy (the “Privacy Policy”), along with any other terms and policies incorporated herein by reference (collectively, the “Other Policies”), constitute the entire Agreement between you and us, superseding all prior or other arrangements, understandings, negotiations, and discussions, whether oral or written. No waiver of any provisions of this Agreement shall constitute a waiver of any other provisions hereof unless otherwise expressly provided in writing to you.
The Information and Features included in this website ( Bharatd2c.com ) are subject to change at any time without notice. By accessing or linking to this website ( Bharatd2c.com ) (to the extent linking is permissible), you assume the risk that the Information on this website ( Bharatd2c.com ) may be changed or removed.
Modifications
We reserve the Right at any time to:
Change the terms and conditions of this Agreement, enhance, add to, modify, or discontinue the website ( Bharatd2c.com ) or other Offerings, or any portion of the website ( Bharatd2c.com ) or other Offerings, at any time in our sole discretion. From time to time, we reserve the Right, in our sole discretion, to modify, update, add to, discontinue, remove, revise, or otherwise change any portion of this Agreement, in whole or in part, at any time.
For changes to this Agreement that we consider to be material, we will place a notice on the website ( Bharatd2c.com ) by revising the link on the Homepage to read substantially as “Updated Terms of Use” for a reasonable amount of time.
If you provide Information to us, access or use the website ( Bharatd2c.com ), or participate in any Offering in any way after this agreement has been changed, you will be deemed to have read, understood, and unconditionally consented to and agreed to such changes. The most current version of this Agreement will be available on the website ( Bharatd2c.com ) and will supersede all previous versions of this Agreement.
The website ( Bharatd2c.com ) or the Offerings, in whole or in part, may be enhanced, modified, or discontinued at our sole discretion. Any enhancements, additions, or modifications to the ( Bharatd2c.com ) website or Offerings will be subject to this agreement.
Access
You must obtain access to the Internet and pay any Service fees associated with such access to use the website( Bharatd2c.com ). In addition, you must provide all equipment necessary to access the Internet. You are, and will remain, solely responsible for the purchase, installation, loading, operation, and maintenance of any hardware, software, telephone (cable or other services), and the Internet access service for yourself and for all related costs.
You are solely responsible for scanning your hardware and software for computer viruses and other related problems before you use them. We expressly disclaim any liability or responsibility for any errors or failures relating to the malfunction or failure of your hardware or software in connection with the use of the website ( Bharatd2c.com ).
Eligibility
You represent and warrant that you are eighteen (18) years of age or older. If you are under the age of eighteen (18), you are accessing the website ( Bharatd2c.com ) with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this agreement.
Our Proprietary Rights
This website ( Bharatd2c.com ) and all of the content it contains, or may in the future contain, including but not limited to articles, opinions, other text, directories, guides, photographs, illustrations, images, video and audio clips, and advertising copy, as well as trademarks, copyrights, logos, domain names, code, trade names, service marks, patents, and any and all copyrightable material (including source and object code) and any other form of intellectual property (collectively, the “Material”) are owned by or licensed to us or other authorized third parties and are protected from unauthorized use, copying, and dissemination by copyright, trademark, publicity, and other laws and by international treaties.
Unless expressly permitted in writing by us, you shall not use, copy, reproduce, perform, transfer, sell, license, modify, create derivative works from or based upon, republish, reverse engineer, upload, edit, post, transmit, publicly display, frame, link, distribute, or exploit in whole or in part any of the Material.
Nothing contained in this Agreement or on the website ( Bharatd2c.com ) should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Material in any manner without the prior written consent of us or such third party that may own the Material not otherwise expressly displayed on the Site.
UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, PUBLICATION, RE-PUBLICATION, UPLOADING, FRAMING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING, DUPLICATION, OR ANY OTHER MISUSE OF ANY OF THE MATERIAL IS STRICTLY PROHIBITED.
We will enforce violations of this Agreement and may institute copyright and/or trademark infringement action. You agree not to use the Material for any unlawful purposes and not to violate our rights or the rights of others.
You agree not to interfere or permit the use of your membership by a third party to interfere with the normal processes or use of the Site by other members, including without limitation, attempting to access administrative areas of the Site. You agree to report any violation of this Agreement that you become aware of.
You are advised that we will aggressively enforce our rights to the fullest extent of the law. We may add, change, discontinue, move, or suspend any of the Material at any time, without notice and without liability. D2C Products and Services Pvt Ltd ( Bharatd2c.com ) , our logos, and the names of the Products provided, marketed, sold, or distributed by D2C Products and Services Pvt Ltd ( Bharatd2c.com ) are trademarks and/or service marks of D2C Products and Services Pvt Ltd ( Bharatd2c.com ) or its affiliates.
All other trademarks, service marks, and logos used on the website ( Bharatd2c.com ) or other Offerings are the trademarks, service marks, and logos of their respective owners.
Promotions
This Site may contain sweepstakes, contests, or other promotions that require you to send Material or information about yourself. Please note that sweepstakes, contests, or promotions offered via the website ( Bharatd2c.com ) may be, and often are, governed by a separate set of rules.
In addition to describing such sweepstakes, contest, or promotion, you may have eligibility requirements, such as certain age or geographic area restrictions, terms, and conditions governing the use of Material you submit, and disclosures about how your Personal Information may be used. It is your responsibility to read such rules to determine whether or not you want to and are eligible to participate, register, or enter.
By entering any such sweepstakes, contest, or other promotions, you agree to comply with and abide by such rules and the decisions of the sponsors, which shall be final and binding in all respects.
Links
We may provide links to third-party Websites or resources. Our provision of such a link is not an endorsement of any information, Product, or Service reached through such a link.
We are not responsible for the content or performance of any portion of the Internet including other World-Wide Websites to which the website ( Bharatd2c.com ) may be linked, from which the website ( Bharatd2c.com ) may be accessed. You are requested to inform us of any errors or inappropriate material found on Websites to which this website ( Bharatd2c.com ) is or may be linked.
Disclaimer of Warranties and Limitation of Liability
This Site is provided by bharatd2c.com on an "as is" and "as available" basis. D2C Products and Services Pvt Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the Information, Content, Material, or Products included on this website.
You expressly agree that your use of this website ( Bharatd2c.com ) is at your sole risk.
To the full extent permissible by law, D2C Products and Services Pvt Ltd ( Bharatd2c.com ) disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. D2C Products and Services Pvt Ltd ( Bharatd2c.com ) does not warrant that this Site, its servers, or email sent from D2C Products and Services Pvt Ltd ( Bharatd2c.com ) are free of viruses or other harmful components.
D2C Products and Services Pvt Ltd ( Bharatd2c.com ) will not be liable for any damages of any kind arising from the use of this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Limitation of Remedy
If you are damaged or injured by any of the Material contained in the website, or you are dissatisfied with the website or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.
Jurisdictional Issues
This Agreement shall be governed by, construed, and enforced solely in accordance with the laws of India, and the Courts at Delhi shall have exclusive jurisdiction in this regard. This is the entire Agreement between the parties relating to the matters contained herein.
Termination
This Agreement will terminate immediately without notice from us, if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all Materials obtained from the website ( Bharatd2c.com ) and all copies thereof, whether made under the terms of this agreement or otherwise.
In the event of termination, the disclaimers of warranties and limitations of liabilities, damages, and remedies set forth in this agreement shall survive.
Our Policies
Our Policies are subject to change at any point in time without notice. To make sure you are aware of any such changes or updation, please review this policy document periodically. By visiting this website, you agree to be bound by the terms and conditions of our policies. If you do not agree, please do not use or access our website.
Privacy Policy
By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with our Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Collection of Personally Identifiable Information and Other Information
When you use our website, we collect and store your personal information which are provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide Services and Features that most likely meet your needs, and to customize our website to make your experience safer and easier.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide the information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behaviour on our website. We use this information to do internal research on our users’ demographics, interests and behaviour to better understand, protect and serve our users in a better way. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information and your IP address.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad Demographic information.
Cookies: A "Cookie" is a small piece of Information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember Information specific to a given user. We place temporary cookies in your computer’s hard drive. The Cookies do not contain any of your personally identifiable information.
Sharing of Personal Information
We may disclose personal information, if required to do so by Law or in the good faith / belief that such disclosure is reasonably necessary to respond to Subpoenas, Court Orders, or other Legal process/processes. We may disclose personal information to law enforcement officers, third party rights owners, or others in the good faith / belief that such disclosures are reasonably necessary to enforce our terms or Privacy Policy.
We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or in case of a re-organization, amalgamation, or restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Links to Other Sites
Our website may link to other websites that may collect personally identifiable information about you, which will be exclusively governed by that website terms and conditions / privacy policy and law of the land.
Security Precautions
Our website has stringent security measures as applicable to protect the loss, misuse, and alteration of the Information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Your Consent
By using the website and/or by providing your Information, you consent to the collection and use of the information you disclose on the website in accordance with this privacy policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what Information we collect, how we use it, and under what circumstances we disclose it.
Contact Details
If you have any questions about this privacy statement, the practices of this website, or your dealings with website you may contact the below.
D2C Products
and Services Pvt Ltd (Bharatd2c.com)
A1,
Sector 10, Noida, Gautam Budh Nagar, Uttar Pradesh - 201301
Phone No:
+91-93552 23330
Email: support@bharatd2c.com
Order Cancellation & Return Policy
Return Window: Customers may return their delivered goods against their order within 10-15 days from the date of receipt, if they are not satisfied.
Courier Charges: The cost of return shipping must be borne by the customer. D2C Products and Services Pvt Ltd ( Bharatd2c.com ) does not provide prepaid return labels.
Refund Policy: Upon receiving and inspecting the returned item & all found in order, a full refund will be processed to the original payment method / source.
Return Condition: The item must be returned in a sellable condition. unused, in its original packaging where-ever applicable.
Processing Time: Refunds will be processed within 7-10 business days after the returned item is received and approved for refund.
Non-Returnable Items: Certain products, such as personalized or perishable goods, may not be eligible for return. Also any item / items sold to a customer as a part of a promotion (discounted or free offer with another product / services) is not eligible for a full refund and such returns will be considered case to case for full / partial or no refund.
Customer Satisfaction Policy
D2C Products and Services Pvt Ltd (Bharatd2c.com) is committed to resolving all issues to the satisfaction of the customer, whether product or service-related. D2C Products and Services Pvt Ltd (Bharatd2c.com) has an Order Cancellation & Return Policy for customers, and all product-related requests will be processed in line with the policy. Please refer to the ' Order Cancellation & Return Policy' on the website.
D2C Products and Services Pvt Ltd (Bharatd2c.com) has trained its entire staff to provide the best services to its customers. The company has created an exclusive Customer Care Department for handling such issues smoothly.
Any customer of D2C Products and Services Pvt Ltd (Bharatd2c.com) can easily get their problem resolved by:
✅ Raising a complaint on the help page by submitting a ticket.
✅ Sending an email to support@bharatd2c.com with all relevant information.
✅ Calling the Customer Care Department at +91-93552 23330 and registering a complaint.
✅ Or sending a Normal Mail to:
D2C Products and Services Pvt
Ltd (Bharatd2c.com)
(Customer Service Department)
#3E, A1, Sector 10,
Noida, Gautam Budh Nagar, Uttar Pradesh - 201301
All customer complaints will be addressed and resolved within a maximum of 30 days from the receipt of the complaint.
Shipping & Delivery Policy
What are the delivery charges?
D2C Products and Services Pvt Ltd ( Bharatd2c.com ) generally follows either a 'free of cost' or a 'nominal cost' delivery policy. The delivery charges if applicable, may vary from product to product. Customers are advised to kindly note such delivery charges that are applicable before confirming and making payment towards their orders.
What is the estimated delivery time?
Generally, D2C Products and Services Pvt Ltd ( Bharatd2c.com ) products ordered are delivered within 6 to 10 working days. Working days exclude public holidays and Sundays. Delivery to certain destinations may take a little more based on their geographic location and reach. Bulk supplies will be through surface transport mode and could take longer.
Are there any hidden costs (Sales tax, octroi, etc.) on D2C Products and Services Pvt Ltd ( Bharatd2c.com ) products?
There are NO hidden charges when you purchase from D2C Products and Services Pvt Ltd ( Bharatd2c.com ) . The price you see on the product page is exactly what you would pay. Other taxes such as Octroi, state taxes, etc., if applicable in your region, are the buyer’s responsibility.
Delivery charges are not hidden charges and are displayed while ordering the products / services.
What does "Out of Stock" mean?
“Out of Stock” means that the product is currently not available for sale. Please write to us at support@bharatd2c.com to request product availability.
Does D2C Products and Services Pvt Ltd ( Bharatd2c.com ) deliver internationally?
As of now, D2C Products and Services Pvt Ltd ( Bharatd2c.com ) does not deliver internationally. However, you can make purchases on bharatd2c.com from anywhere in the world using Indian-issued credit/debit cards, and the delivery address must be within the geographical limits of the Republic of India.